Exceptional family caregiver engagement

Proactive messaging that drives quality and growth.

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Capture feedback in real-time with personalized text communications

Increase referrals with positive feedback

Drive better outcomes and HHCAHPS satisfaction

The Betterleave Difference

Solve preventable family caregiver confusion, burnout and avoidable rehospitalization

Improve treatment adherence and satisfaction

Real-time SMS allow you to get ahead of questions, concerns and negative feedback.

Grow patient and family referrals

Families who feel supported and informed are more 2x more likely to leave positive reviews and share their experiences.

Reduce hospital readmission

Prevent unplanned hospital care with consistent communication at discharge.

Increase referrals from providers

Share positive feedback with referral sources that clearly demonstrate the quality of your care.

"Betterleave is a robust communication platform through which agencies can provide a powerful support system, rich with resources, to support families and caregivers"

TERESA HARBOUR, COO, CHAP

Why It Matters

Better outcomes for all when we support your family caregivers

• 92% Family caregivers play an active role in healthcare decisions
• 4 in 5 People prefer texting to communicate with providers
• 20% of home health referrals come from current and former clients and their families

Case Study

Learn How Village Home Health and Hospice Cut Rehospitalizations by 50%

By partnering with Betterleave, Village transformed the way they communicate with families across every stage of care. Through real-time, conversational SMS messaging, they created meaningful connections that led to measurable improvements: increased online reviews, cut readmissions in half, and a notable 3-point lift in their CAHPS scores.

Feedback from Family Caregivers

Kind and thoughtful
"Thank you for checking in! I think you all are very kind and thoughtful. I really appreciate your support. Thank you!"

Appreciate the services
"Rickey's doing well and we appreciate the services your able to provide my brother"

Appreciate all the information
"Thank you ! I just wanted to make sure you knew. I appreciate all the information and kindness."

Resources

Case Study: Village Home Health & Hospice's Partnership with Betterleave

Family Communication is the Key to Better Healthcare Outcomes and Reduced Hospital Readmissions

Holiday Support Guide: How Home Health & Hospices Can Uplift Family Caregivers During the Season

Expand access to better family care and resources - today

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